What Customers Should Know

  • The Daily Grind (Grinding Noise)
    If your vehicle makes a grinding sound when you turn the steering wheel, it's speaking to you.  No, really, it is.  So listen to what it's saying and you could avoid a much more costly repai...
    Published on: Mar 28, 2021
  • Why You Have an O2 Sensor (Oxygen Sensor)
    If someone asked you what gas made up the largest portion of the atmosphere, what would you guess? Well, it's not oxygen; it only makes up 20.9 percent.  But since we're talking about oxygen, you...
    Published on: Apr 25, 2021
  • The Part You've Never Seen (Flat Tires and Solutions)
    They say your vehicle has one, but you've never seen it.  And you might not even know it if you stumbled on it accidentally. We're talking about the jack, that tool that allows you to lift one c...
    Published on: May 09, 2021
  • Poor Reflections (Door Mirror Problems)
    Mirror, mirror on the door, why is my vision there so poor? Well, you could have a broken outside rearview mirror that's disabled your blind spot vision there and endangering your ability to see some ...
    Published on: May 30, 2021
  • The Third Brake Light (Third Brake Light Service)
    So you thought you only had two brake lights.  Look again and you'll see one in the center at a higher level than the two on either side of the vehicle.  They're sometimes in the inside of t...
    Published on: Jun 13, 2021
  • Such a Little Part (Climate Control Resistor)
    You expect your heater/air conditioner to work like it should.  You have a control for temperature and one for fan speed.  You even have a control for what vents the air comes out of.  ...
    Published on: Jun 27, 2021
  • Do you have a Clue (Get the Most Out of a Service Visit)
    When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good.  That way your doctor can use that information to diagnose your problem. You...
    Published on: Jul 25, 2021
  • A Real "Pane" (Window Maintenance and Repair)
    It's pretty frustrating when your driver's window won't work.  You can't get your food at the drive-thru without opening the door, have a tough time using the ATM from your vehicle, can't have th...
    Published on: Sep 05, 2021
  • The Right Stuff (Choosing Replacement Parts)
    Let's face it.  Vehicles are complicated machines, each having thousands of parts.  And since they're subjected to heat, cold, vibrations, bumps and much more, these parts wear out and need ...
    Published on: Sep 12, 2021
  • The Neglected Windshield (Windshield Care)
    You look at it every day, yet you don't really see it.  We're talking about your vehicle's windshield, and if you're not seeing it at all, that's probably a good sign.  The fact is that unle...
    Published on: Sep 19, 2021
  • In a Fog (Fogged Windows in Cold Weather)
    It's bad enough in cold weather when ice and snow block your visibility.  Add to that fog on the inside of your windows and you could be driving blind.  So here are a few tips on how to keep...
    Published on: Oct 24, 2021
  • I NEED All Wheel Drive (Pros and Cons of AWD)
    So winter has arrived and you don't feel confident in how your 2-wheel drive vehicle does in the snow and ice.  You envy all those people with all-wheel-drive (AWD) and 4-wheel-drive (4WD) cars, ...
    Published on: Oct 31, 2021
  • Something to Latch On To (Hood Latch Safety)
    The other day, a driver was trying to open his vehicle's hood so he could add some windshield washer fluid.  But when he pulled the hood release inside the car, nothing happened.  Usually, ...
    Published on: Nov 28, 2021
  • Power Failure (Broken Power Seat)
    Know anyone who doesn't love a power seat in an SUV, a car, truck or van? They're convenient and precise in their adjustments.  But when they break, oh, what a pain.  Not only is it inconven...
    Published on: Dec 19, 2021
  • Going (Lug) Nuts (Lug Nut Replacement)
    Here's a part of your vehicle you probably don't think about much: lug nuts.  They're what fasten your wheels onto your axles.  Pretty important, right? In order to take the wheels off your ...
    Published on: Jan 09, 2022
  • Greeted by a Screech (Loud Noise when Starting Vehicle)
    No one likes to be greeted in the morning by having someone screech at you.  The same goes for a loud, high-pitched noise your vehicle greets you with every time you start the engine.  If yo...
    Published on: Jan 23, 2022
  • Out with the Old (Vehicle Parts that Wear Out)
    Some drivers don't pay any attention to their vehicles until something breaks.  Others take them into their service repair facility for maintenance even before a problem develops.  Still, ev...
    Published on: Jan 30, 2022
  • Objects in the Mirror (Rearview Mirror Safety and Maintenance)
    You may remember a song that went, "Objects in the rearview mirror may appear closer than they are." While that was a song about life's lessons, there are a few things we should all know about how imp...
    Published on: Feb 20, 2022
  • Drivers that "T" Us Off (Bad Driving Practices)
    We've all seen drivers who do things that—let's be frank—really irritate us.  They're inconsiderate, can put people in danger and make the road a much less friendly place.  They ...
    Published on: Mar 06, 2022
  • Visibility Disaster! (Windshield Washer Pump Replacement)
    Let's say you live in a cold climate where the snowy, icy weather challenges you to clear the salt and debris tossed up on your windshield.  You push your windshield washer switch expecting a goo...
    Published on: Mar 13, 2022